How can we help
Shipping & Returns
Do you provide international shipping?
We offer International Shipping at a Flat Rate of $25 AUD
Can I return my item?
If you are dissatisfied in any way, you can return your products for an Exchange or a Store Credit, as long as the products have not been opened. Notification within 7 days of delivery is required and the products need to be returned within 10 days.
My item is faulty
In the event that your product is faulty, then a replacement, a refund or store credit will be awarded. If the item is faulty please contact us at info@stacianaturals.com.au. Please note that notification within 7 days of receipt is required.
Can I return my product if it has been opened and used?
We regret we cannot offer a refund or a return once the product has been opened.